Hard Sided Coolers Warranty
Outdoor Recreation Company of America warrants ORCA hard sided coolers to be free from manufacturer's defects in material or workmanship under normal use and service for a lifetime from the date of original purchase. This warranty is your exclusive warranty and there are no warranties that extend beyond the description warranted here. If warranty applies, ORCA Coolers shall either repair the product or component or provide you with a replacement product or component if it proves defective under the terms of this warranty within the lifetime of the original purchaser. The warranty is not transferable. The owner must present original proof of purchase from an authorized ORCA Coolers dealer to obtain warranty service. Dealers, service centers or retail stores do not have the right to change the terms and conditions of the warranty. This warranty is not valid if the product or components have been: (1) used commercially, (2) damaged through abuse, misuse or neglect, (3) damaged in an accident, (4) unreasonably used or used for any purpose for which it was not intended, (5) repaired or altered in any way from its original configuration, (6) damaged due to any act of nature, (7) purchased as a blemished cooler. Normal wear and tear, including dents, slight warping, scratches, discoloration, fading, nonsticking graphics or wear to skid pads is not covered under this warranty. Loss of parts or components removed from the product is not covered under the terms of this warranty. ORCA Coolers is not responsible for incidental or consequential damage resulting from any malfunction. ORCA Coolers reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the possession of dealers or customers. Coolers repaired or replaced under this warranty may or may not incorporate these changes. Repaired or replaced coolers will be the same size and color as the defective cooler. Please carefully review the care instructions manual for proper use and care of your ORCA Cooler.
ORCA POD and PODSTER Warranty
The ORCA POD carries a 3-year warranty against manufacturer's defects in material or workmanship under normal use and service. This warranty is your exclusive warranty and there are no warranties that extend beyond the description warranted here. If warranty applies, ORCA Coolers shall either repair the product or component or provide you with a replacement product or component if it proves defective under the terms of this warranty within the lifetime of the original purchaser. The warranty is not transferable. The owner must present original proof of purchase from an authorized ORCA Coolers dealer to obtain warranty service. Dealers, service centers or retail stores do not have the right to change the terms and conditions of the warranty. This warranty is not valid if the product or components have been: (1) used commercially, (2) damaged through abuse, misuse or neglect, (3) damaged in an accident, (4) unreasonably used or used for any purpose for which it was not intended, (5) repaired or altered in any way from its original configuration, (6) damaged due to any act of nature. Normal wear and tear, including dents, slight warping, scratches, discoloration, fading, nonsticking graphics or wear to skid pads is not covered under this warranty. Loss of parts or components removed from the product is not covered under the terms of this warranty. ORCA Coolers is not responsible for incidental or consequential damage resulting from any malfunction. ORCA Coolers reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the possession of dealers or customers. Coolers repaired or replaced under this warranty may or may not incorporate these changes. Please carefully review the care instructions manual for proper use and care of your ORCA Cooler.
ORCA Chaser Warranty
The ORCA Chaser carries a 5-year warranty against manufacturer's defects in material or workmanship under normal use and service for the stainless steel cup body. No warranty is implied or given to the Tritan Polymer lid. This warranty is your exclusive warranty and there are no warranties that extend beyond the description warranted here. If warranty applies, ORCA Coolers shall either repair the product or component or provide you with a replacement product or component if it proves defective under the terms of this warranty within the lifetime of the original purchaser. The warranty is not transferable. The owner must present original proof of purchase from an authorized ORCA Coolers dealer to obtain warranty service. Dealers, service centers or retail stores do not have the right to change the terms and conditions of the warranty. This warranty is not valid if the product or components have been: (1) used commercially, (2) damaged through abuse, misuse or neglect, (3) damaged in an accident, (4) unreasonably used or used for any purpose for which it was not intended, (5) repaired or altered in any way from its original configuration, (6) damaged due to any act of nature. Normal wear and tear, including dents, slight warping, scratches, discoloration, fading, nonsticking graphics or wear to skid pads is not covered under this warranty. Loss of parts or components removed from the product is not covered under the terms of this warranty. ORCA Coolers is not responsible for incidental or consequential damage resulting from any malfunction. ORCA Coolers reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the possession of dealers or customers. Coolers repaired or replaced under this warranty may or may not incorporate these changes. Please carefully review the care instructions manual for proper use and care of your ORCA Cooler.
ORCA will only honor warranty claims for items purchased from ORCA or an authorized dealer. Be aware that when purchasing an ORCA item from an unauthorized source, ORCA will not honor any warranty claim if you should have damage to or issues with your product. ORCA is not responsible for returning, fixing, replacing, or handling any other claims made about products that are sold from an unauthorized source.
