Injection Molded Cases
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its injection molded products for a lifetime against breakage or defects in workmanship. Pelican™ injection molded cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes (IP 67) if properly closed with undamaged o-ring in place unless otherwise stated.
Lifetime warranty does not cover Roto Molded cases or fabric portion of backpacks.
Roto Molded Cases
1-Year Limited Warranty
Pelican Products, Inc. ('Pelican') guarantees its rotationally molded products will be free of defects in materials and workmanship for one year from the date of invoice. This warranty does not cover any associated hardware including closure hardware, handles, wheels, and fasteners, which Pelican warrants against defects in materials and workmanship for 90 days from the invoice date. This warranty applies only to the original purchaser and is not transferable.
Pelican™ Spacecase™ and TL Case
3-Year Limited Warranty
Pelican Products, Inc. ('Pelican') guarantees its Pelican™ Spacecase™ containers* as well as its Pelican™ TL Case will be free of defects in materials and workmanship for three years from the date of purchase. This warranty does not cover any associated hardware including closure hardware, handles, wheels, and fasteners, which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. This warranty applies only to the original purchaser and is not transferable.
*All other Pelican-Trimcast™ products are covered by Pelican’s 1-Year Limited Warranty for Roto Molded Cases.
Flashlights/Headlamps
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its flashlights and headlamps for a lifetime against breakage or defects in workmanship. This guarantee does not cover the lamp or batteries.
Lifetime warranty does not cover Remote Area Lighting Systems products.
Remote Area Lighting Systems
1-Year Limited Warranty
Pelican Products, Inc. ('Pelican') guarantees its Remote Area Lighting Systems (RALS) against defects in materials and workmanship under normal use, service, and maintenance for one year from the date of purchase. This warranty applies only to the original purchaser and is not transferable.
Luggage
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its Pelican™ Elite Luggage products against breakage or defects in workmanship for the lifetime of the original purchaser. This warranty does not cover the latch, handles, wheels, or internal accessories, including (as applicable) lid organizer, suit bag, laundry bag, shoe bag, toiletry bag, or any other internal accessory, all of which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase.
This warranty does not cover wear or damage caused by mishandling or carelessness of an airline or other transportation provider. A claim for that kind of damage should be made with the airline or other provider’s baggage claim office before leaving the terminal or it may be rejected by the airline or other provider. This warranty does not cover normal wear and tear, including abrasions, minor cuts, scratches, dents or soil. All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
Backpacks
Limited Warranty
Pelican Products, Inc. ('Pelican') guarantees that its backpacks will be free of defects in workmanship and materials as follows:
Pelican™ injection molded hard case compartment (when present) is guaranteed for a lifetime against breakage or defects in workmanship. Pelican injection molded cases are guaranteed to be watertight to a depth of 3.3 feet (1 meter) for 30 minutes (IP 67) if properly closed with undamaged o-ring in place unless otherwise stated.
Pelican guarantees to the original purchaser that the fabric backpack will be free of defects in materials and workmanship for one year from the date of purchase.
Coolers
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its coolers for a lifetime against breakage or defects in workmanship. This warranty does not cover the wheels, rubber feet, drain plug/spigot, gasket, cooler accessories or color fading, which Pelican warrants against defects in materials and workmanship for 90 days from the date of purchase. Pelican™ coolers are not intended for the storage or transportation of hazardous substances.
Cooler Panels
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees that its Pelican™ Ice high performance cooler panels will be free from defects in materials and workmanship for the lifetime of the original purchaser. This warranty is limited to leaks from the seal and seams of the cooler panel; it does not cover leaks due to misuse, negligence, puncture or abuse.
Pelican™ Traveler Tumbler
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its Pelican™ Traveler for a lifetime against breakage or defects in workmanship. This warranty does not cover ordinary wear and tear, including dents, scratches, chips in color caused by dropping or other damage. This warranty does not guarantee that the Pelican Traveler is spill-proof and does not cover damage to computers, cell phones, electronic items, or any personal belongings that could be damaged by liquid leaking. This warranty applies only to the original owner and is not transferable.
Pelican™ Protector Series, Voyager Series, and Adventurer Series Mobile Device Covers
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its Pelican™ Protector Series, Voyager Series, as well as Adventurer Series Mobile Device Covers for a lifetime against breakage or defects in materials and workmanship.
Lifetime warranty does not cover Pelican Marine Series device covers or smart phone cover accessories.
Pelican™ Vault Series Device Covers for Tablets and IPhone 5 and 5S
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its Pelican™ Vault Series Mobile Device Covers for tablets and for IPhone 5 and 5s for a lifetime against breakage or defects in materials and workmanship. Pelican Vault Series covers are windblown dust and rain resistant if properly closed with undamaged plugs in place.
Lifetime guarantee does not cover Marine Series device covers or smart phone cover accessories.
Pelican™ Vault Series Device Covers for IPhone 6 and 6S as well as Later and All Other Smartphones
Limited Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its Pelican™ Vault Series Mobile Device Covers for IPhone 6 and 6S or later and all other smartphones for a lifetime against breakage or defects in materials and workmanship.
Lifetime warranty does not cover Marine Series device covers or smart phone cover accessories.
Pelican™ Marine Series Mobile Device Covers
2-Year Lifetime Warranty
Pelican Products, Inc. ('Pelican') guarantees its Pelican™ Marine Series Mobile Device Covers for two years against breakage or defects in materials and workmanship. Pelican Marine Series covers are guaranteed to provide water ingress protection to a depth of 2 meters for 30 minutes (IP 68) if properly closed with undamaged o-rings and plugs in place unless otherwise stated. Any repaired or replacement cover is guaranteed only for the unexpired portion of the warranty on the original product purchased.
Smartphone Cover Accessories
1-Year Lifetime Warranty
Pelican Products, Inc. (“Pelican”) warrants its smart phone cover accessories against defects in materials and workmanship under normal use, service, and maintenance for one year from the date of purchase. This warranty applies only to the original purchaser and is not transferable. Any repaired or replacement product is covered only for the unexpired portion of the warranty on the original product purchased.
General Warranty Information
Pelican will either repair or replace any broken or defective product, at its sole option.
To the extent permitted by law, Pelican’s liability is limited to the product and not its contents and in no event shall Pelican’s liability to the purchaser for damages exceed the purchase price of the case in respect of which damages are claimed.
To the extent permitted by law: (a) This warranty is in lieu of all warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose; (b) all other implied warranties and any liability not based upon contract are hereby disclaimed and excluded; and (c) in no event shall Pelican be liable for any indirect, punitive, incidental or consequential damages, or special damages, regardless of whether a claim for such damages is based on warranty, contract, negligence or otherwise. All warranty claims of any nature are barred if the product has been altered, damaged or in any way physically changed, or subjected to abuse, misuse, negligence or accident.
Some states and countries do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from state to state and country to country.
In Australia:The benefits provided to you under this warranty are in addition to your rights and remedies as a consumer under the Competition and Consumer Act 2010 (Cth) ('the Act'). Nothing in this warranty limits the rights or obligations of a party under provisions of the Act in relation to the supply to consumers of goods which cannot be limited, modified or excluded. If applicable, the Pelican goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. If you are not a consumer under the Act, then your rights may be limited. Any warranty claims shall be made by the purchaser as soon as practicable.
Warranty details described in the following PDF file.